- $2.5 Billion in revenue
- Market-leading manufacturer of tools, engineering components and advanced materials
- Global footprint – distributors, customers located in all major industrial markets of the world
Overview
Industry:
MetalsServices:
BridgeX with Hybris for B2B DistributionScope
- Ability to support global brands for serving different markets
- Integration of Partner Channel management processes with B2B commerce
- Self-administered B2B sites for distributors and resellers
- Solution Benefits for Distributors
- Access to real-time product information
- Manage scheduling agreements and returns processes
Outcome
- Echelon increased the E-Commerce Revenue and Product Inquiry Accuracy
- Echelon Improved Self-Service Capabilities and decreased in Cart Abandonment
- Echelon provided additional Extended Solution Deployments via Connect API
- During deployment Bridge-x Connect was configured and set up to support 15 languages and users in 4 continents
- The company has experienced a significant increase in key metrics such as number of product inquiries, sales order volumes and user counts
