Application Management Services

The current market scenario dictates that two crucial components of every successful organization are enterprise applications that have maximum results and efficiencies, and an optimized IT infrastructure.

Echelon’s Onshore + Offshore agile business model delivers industry-centric solutions which will result in directly measurable cost efficiencies and continual expenditure reductions.

The Echelon Model of both global reach and onshore presence ensures highly productive Application Management Services (AMS) for our customers. With a pool of more than 150 consultants in North America, including 50 former SAP Platinum Professionals, Echelon puts together a specialized team with unparalleled support experience and 24x7x365 availability. We will collaborate with your project team which will result in both process optimization and innovation.

Our global delivery centers have the following certifications: ISO 9001:2008 assessed delivery processes, SEI CMM Level 3 (India), SEI CMMI Level 5 (Vietnam) and SAP Qualified Rapid Deployment Solutions.

We have expertise in managing HANA and classical RDBMS-based business suite applications including ECC, SCM, CRM, S/4 HANA, BW on HANA, analytics etc., via our well-established offshore network of 600+ global SAP experts. Due to our strong customer focus, we provide a senior consultant who will act as your AMS point of contact. This professional and his/her project team will provide solutions for today’s problems and ensure long-term system stability.

Echelon’s perspective on AMS is a more holistic look on managing applications and includes the following services:
•  SAP Basis Support
•  Application Lifecycle Management (ALM)
•  Help Desk Level 1,2,3
•  SAP Hana Enterprise Cloud (HEC) Application Management
•  System Landscape Optimization (SLO)

For more information on our Application Management Services, contact us at