Application Management Services (AMS)

Echelon’s Flexible Applications Management- EFAM

The current market scenario has emphasized that two crucial components of every successful organization are Enterprise Applications that have maximum results and efficiencies and an optimized IT infrastructure.

Echelon’s agile business model delivers Industry-Centric Solutions which will result in directly measurable cost efficiencies and continued expenditure reductions.

24X7 Availability

The Echelon Model of both global reach and onshore presence ensures highly productive Application Management Services (AMS) for our customers. With a pool of more than 150 consultants in North America, including 50 former SAP Platinum Professionals, Echelon puts together a specialized team with unparalleled support experience and 24×7 availability. We will collaborate with your project team which will result in both process optimization and innovation.

ESMoC – Echelon’s SAP Monitoring Control Center

A Virtual Operations Control Center utilizing customer’s SAP Solution Manager systems to collate and store technical (Application Operations) and functional (Business Operations) monitoring information about the SAP landscape components and business process.

ESMoC will primarily use customer’s Solution Manager systems as a tool for monitoring SAP systems. Monitoring dashboards, screens, and the alerting mechanisms will be set up by means of Email Alerts, Dashboards, Mobile SMS, and Smartphone Apps. Once alerts are received, they will follow guided procedures of Alert Lifecycle (developed exclusively by Echelon). Read more about ESMoC

How Echelon’s support can help you

We have expertise in managing HANA and classical RDBMS-based business suite applications including ECC, SCM, CRM, S/4 HANA, BW on HANA, and Analytics via our well-established offshore network of 600+ global SAP experts. Due to our strong customer focus, we provide a dedicated Principal who will act as your AMS point of contact. This professional and his/her project team will provide solutions for today’s problems and ensure long-term system stability based on the agreed SLA’s.

Global SAP Partnership

As pioneers in Cloud Implementation, we started our journey with SAP as their lighthouse partners. We’re now an SAP value-added reseller and service partner authorized to resell licenses and provide SAP services to our customers, helping them in their digital transformation journey with no compromise on quality and goal-focused delivery. Driven by 300+ SAP experts in the US, Canada, and India and 600+ Global resources through a partner network, we’ve also been recognized as the SAP Consulting Premier Partner, North America, and SAP Application Management Service Partner of Choice for the U.S.

SAP Partners

See how Echelon Helped Customers Succeed with SAP AMS

Ascensus

SAP S/4HANA Cloud and IBP – Application Management Services (6 months Go-Live)

Ascensus

CRH

SAP S/4HANA – Managed Application Services (9-month Go-Live)

CRH

NEC

SAP S/4HANA Cloud Hybris Cloud for Service – Application Maintenance & Services

NEC

OBE

SAP S/4HANA Digital Strategy and Roadmap – Maintenance & Support

OBE

Vitality

SAP S/4HANA Cloud for Enterprise – Enterprise Service Management

Vitality
Gene Shields

” The experience was very positive. I think the resources, the approach, and the ongoing way that the team executed was outstanding. We were under a lot of pressure from a lot of different directions, and your team [Echelon Solutions Groups] never let off the gas. They knew what they had to do and they adjusted when there were obstacles put in front of them, all the while keeping their eyes on the target “

Gene Shields
CIO - Ascensus Specialties

Traditional and Lean AMS

All SAP Applications & their versions on the cloud or on-prem – ECC, S/4, C4, Ariba, etc

Traditional and Lean AMS

S/4HANA Essentials and Extensions

Echelon provides support for S/4 HANA Essentials and Extensions editions.

S/4HANA Essentials and Extensions

SAP Analytics

The analytics practice specializes in SAP BW/BPC on HANA, SAP BusinessObjects family of applications, and Data Services.

SAP Analytics

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