The current market scenario has emphasized that two crucial components of every successful organization are Enterprise Applications that have maximum results and efficiencies and an optimized IT infrastructure.
Echelon’s agile business model delivers Industry-Centric Solutions which will result in directly measurable cost efficiencies and continued expenditure reductions.
24X7 Availability
The Echelon Model of both global reach and onshore presence ensures highly productive Application Management Services (AMS) for our customers. With a pool of more than 150 consultants in North America, including 50 former SAP Platinum Professionals, Echelon puts together a specialized team with unparalleled support experience and 24×7 availability. We will collaborate with your project team which will result in both process optimization and innovation.
ESMoC – Echelon’s SAP Monitoring Control Center
A Virtual Operations Control Center utilizing customer’s SAP Solution Manager systems to collate and store technical (Application Operations) and functional (Business Operations) monitoring information about the SAP landscape components and business process.
ESMoC will primarily use customer’s Solution Manager systems as a tool for monitoring SAP systems. Monitoring dashboards, screens, and the alerting mechanisms will be set up by means of Email Alerts, Dashboards, Mobile SMS, and Smartphone Apps. Once alerts are received, they will follow guided procedures of Alert Lifecycle (developed exclusively by Echelon). Read more about ESMoC
How Echelon’s support can help you
We have expertise in managing HANA and classical RDBMS-based business suite applications including ECC, SCM, CRM, S/4 HANA, BW on HANA, and Analytics via our well-established offshore network of 600+ global SAP experts. Due to our strong customer focus, we provide a dedicated Principal who will act as your AMS point of contact. This professional and his/her project team will provide solutions for today’s problems and ensure long-term system stability based on the agreed SLA’s.
