SAP Commerce Cloud

SAP Commerce Cloud is the foundation for your digital customer platform. Based on Product Content Management, you can distribute product data consistently across all channels. Through integration in your SAP ERP system, customers can themselves place orders, configure products, view prices, request services and do much more.

SAP Commerce Cloud provides a superior Omni-channel commerce experience, enables real-time personalization, product content management and supports end to end e-commerce processes.

SAP Commerce Cloud for B2C: Just do what your customers want

SAP Commerce Cloud for B2C allows you to guarantee an inspiring Customer Experience at all digital and physical touchpoints. From the first search steps right up to customer-oriented order handling, create context-based and relevant experiences that motivate your customers to make more purchases and thus make your company even more successful digitally.

SAP Commerce Cloud for B2B: Retain and inspire customers in the long term

Your customers benefit from user experience and customisation within the framework of an appreciative Customer Journey. You can sustainably increase loyalty and revenues, allowing you to grow successfully with satisfied customers. Coherent Customer Journeys, 24/7 self-service options, as well as a custom-fit supply of information guarantee the highest customer satisfaction. The market-leading Omni-channel Commerce Software also supports the most challenging and complex B2B ecosystems

Built for B2B, B2C and B2B2C, SAP Commerce Cloud will help your organization to thrive in today’s digital economy.

What SAP Commerce Cloud Offers

  • A central and flexible platform for digital customer processes – everything from a Shop via a Service Portal to Online Configuration
  • Targeted customer contact based on customisation
  • Consolidation of product data in the Product Content Management system
  • Scalable and future-proof system infrastructure
  • Integration in SAP ERP and SAP C/4HANA (SAP Sales Cloud, Service Cloud, Marketing Cloud and Customer Data Cloud)

Value adds for Customers

  • Greater efficiency through automated and integrated digital business processes
  • Integrated functions for content management, customisation, order management and online configuration
  • Modern, responsive and adjustable user interface on all terminal devices
  • Fast implementation thanks to standardised interfaces to your SAP Basis systems

Benefits of SAP Commerce Cloud

  • Seamless integration
  • High efficiency improvements
  • Content Commerce
  • Optimised business processes
  • Global scalability
  • Customer Journey Management
  • Master complexity
  • Optimised customer experience

Why Echelon

At Echelon, we have a deep understanding of the modern consumer with a robust knowledge of e-commerce and the integration of SAP Hybris to other native and legacy systems. Our custom solutions can assess system inventories, security requirements, and other unique integration and user interface customization features. Contact us to start today!